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Review: SocialSeek for Social Media Monitoring

One challenge with social media is keeping track of all the conversations and times that your name or company name is mentioned. SocialSeek provides real-time results for news, topics, brands or...

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How-To: Setup Monitoring in HootSuite

A vitally important part of achieving success with social media is responding when someone does reach out to you. When you’re just starting with social media, this may seem like a pipe dream, but if...

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Social Media as a Vital Customer TouchPoint

When you’re thinking about your customer touchpoints, are you considering other ways customers may try to communicate with you or about you? Are your company or products mentioned on social media by...

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